Hardware Design Engineer
2755 Northwoods Parkway Norcross, GA 30071 US
Job Description
Hardware Design Engineer
This company is a leading global technology and consulting company with a world-wide customer base and is the technological partner for their core business operations and is a world-leader in providing proprietary solutions in specific market segments, including the energy market. The energy practice within the company provides a comprehensive set of IT/OT solutions and services with a focus in innovation and customer value. This company sells products and solutions to over 200 utilities in North America.
Our Design & Support Engineer will utilize knowledge of SCADA systems, both Master side and RTUs as well as communication protocols such as DNP3.0, IEC60870-5-104 and others, to test new product releases, hardware, software, and provide customer support. Will maintain system hardware including designing /updating boards as needed.
Responsibilities
- Support customer base via troubleshooting, repair, and proactive maintenance.
- Test new software and hardware product releases from the R&D HW team.
- Work with customers to optimize the use of their system.
- Work onsite with customers commissioning ACS RTU products.
- Identify and take the necessary steps to make corrections for issues arising after installation.
- Coordinate with the RTU team to streamline or automate processes for increased productivity enhance reliability.
- Create shell, python and cmi scripts as required to meet customer requirements.
- Provide instruction in all facets of Linux and SCADA operations.
- Design / modify microprocessor-based boards to communicate over serial or Ethernet and collect data from local inputs both analog and digital.
- A minimum of 5 years of experience in administering, testing, maintaining, and integrating various Microprocessor based RTUs.
- Experience understanding and troubleshooting network communications.
- Experience developing and presenting training materials and instruction to diverse audiences.
- Minimum 4-year Electrical Engineering Degree or equivalent.
- Ability to travel domestically and internationally as required.
- Advanced communication skills (comfortable with collaborating and brainstorming ideas in a team setting).